Providing you with a secure online experience is a high priority for Neff, and we have devoted a great deal of effort to ensuring that your personal information is safeguarded. All personal information Neff gathers about you is stored on a secure server behind an industry-standard firewall. In addition, your transactions are supported by industry-standard data encryption.
The following policy explains how Neff protects and secures your personal information.
Neff’s web-server automatically recognizes your domain name and e-mail address.
Additionally, Neff collects the following information from visitors:
- your e-mail address if you communicate with us via e-mail
- your name, shipping address, billing address, and credit card number if you order from us
- information about what pages you access or visit
- any other information volunteered by you, including but not limited to survey information and site registrations
Neff does not condition participation in any activity by children under 13 on the disclosure of any more personal information than is necessary.
Use of Information
Neff uses the information we collect to respond to requests and to process and ship orders, if applicable. The information is also used to enhance the level of service we provide to visitors, improve the content of our website, and notify consumers about updates to our website.
To better serve our customers, Neff conducts research on customer demographics, interests, and preferences based on information provided through our websites. Neff may share aggregated data with business partners. Except as noted below, Neff does not sell, rent, or otherwise disclose any customer names or other personally identifiable information collected through this site, or share it with any third parties except as necessary to process customer orders. Neff may share personally identifiable information (but never credit card numbers) with third parties with whom Neff has a relationship with respect to the specific product(s) sold. However, Neff will not make its customer lists available to third parties not related to item(s) you purchase.
If you have provided your e-mail address to us, Neff may send you promotional messages about products or services that may be of interest to you. You can always send an email to email@example.com, letting us know that you do not want information collected from you, that you do not wish to receive promotional messages, or that you wish to review and verify any information that Neff has collected from you.
This website is not directed at children under the age of 13. Neff does not intend to gather personal information from children under 13, except to respond to a specific e-mail request, without parental consent. If you are under the age of 18, be sure to ask for permission from a parent or guardian before sending us any information about yourself. Parents may review and request deletion of any personal information provided by their children by sending an e-mail to firstname.lastname@example.org.